Effective Date: 17th April, 2025

At P S Cargo Services (“we”, “our”, “us”), we are committed to ensuring that all cargo shipments are handled professionally, securely, and on time. This Shipping Policy outlines the terms and expectations for shipping services provided through our website https://tuktoklive.com, including Air Freight, Ocean Freight, Road Freight, Warehousing, Supply Chain, and Packaging solutions.

1. Service Coverage

We provide cargo and logistics services for domestic and international shipments through the following modes:

• ● Air Freight
• ● Ocean Freight
• ● Road Freight
• ● Warehousing & Distribution
• ● Packaging & Handling
• ● Supply Chain Management

Shipping availability is subject to operational routes, customs regulations, and carrier limitations.

2. Shipment Scheduling & Processing Time

Shipments are scheduled based on customer requirements, service type, and availability.

Processing time for pickup or drop-off arrangements typically ranges between 24 to 72 hours after confirmation and documentation completion.

For time-sensitive shipments, we recommend booking at least 3–5 days in advance.

3. Documentation Requirements

To initiate any cargo movement, the following documents may be required:

• ● Government-issued identification or trade license
• ● Invoice or packing list of goods
• ● Customs clearance documents (for international shipments)
• ● Any special permits or certificates (if applicable)

Delays in providing accurate documentation may affect pickup, transit, and delivery timelines.

4. Transit Times

Estimated delivery times vary based on the service type and destination:

• ● Air Freight -

  Estimated Delivery (Domestic) : 1-3 business days

  Estimated Delivery (International) : 1-3 business days

• ● Ocean Freight :

  Estimated Delivery (Domestic) : N/A

  Estimated Delivery (International) : 15-30 business days

• ● Road Freight :

  Estimated Delivery (Domestic) : 2-6 business days

  Estimated Delivery (International) : Case-by-case

Note: All transit times are estimates and may vary due to customs, weather, route changes, port delays, or unforeseen logistical issues.

5. Warehousing & Packaging

We offer safe and secure warehousing services for short- and long-term storage. Packaging services include standard, custom, and fragile cargo handling. Charges may vary based on volume, material, and duration.

6. Tracking & Updates

Clients can track their shipments by contacting our support team or designated operations manager. We provide proactive updates via email or phone on the following:

• ● Pickup confirmation
• ● Dispatch and transit status
• ● Customs clearance (if applicable)
• ● Estimated delivery window

7. Shipping Restrictions

We do not ship or store the following items:

• ● Hazardous or flammable materials
• ● Illegal or contraband goods
• ● Live animals or perishables (unless specially arranged)
• ● Items restricted by international cargo laws or carrier guidelines

Please consult our team before shipping sensitive or regulated items.

8. Damage, Delay, or Loss

All cargo is handled with care. In the rare event of damage, loss, or delay:

• ● We conduct a full investigation with involved parties.
• ● Clients must report any discrepancies within 48 hours of delivery.
• ● Compensation or insurance claims are subject to shipping terms and coverage chosen at the time of booking.

9. Contact Us

For shipping queries, updates, or assistance, please reach out to us:

P S Cargo Services

Email:tuktoklive.2026@gmail.com

Phone:+91 95518 92018

Website:https://tuktoklive.com