Effective Date: 17th April, 2024

At P S Cargo Services ("we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://tuktoklive.com (the “Website”) and our cargo and logistics services including Air Freight, Ocean Freight, Road Freight, Warehousing, Supply Chain, and Packaging (collectively, the “Services”).

By using our Website or Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• ● Full name
• ● Email address
• ● Phone number
• ● Shipping and billing addresses
• ● Company name and details
• ● Identification or government-issued documents (if required for customs or legal compliance)

b. Transactional & Service Data

• ● Shipment details (origin, destination, contents, value)
• ● Freight and logistics documentation
• ● Payment and invoicing data

c. Website Usage Data

• ● IP address
• ● Browser type and version
• ● Operating system
• ● Pages visited and time spent
• ● Pages visited and time spent
• ● Device information
• ● Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

• ● Provide, manage, and improve our logistics and cargo services
• ● Communicate with you about your bookings, inquiries, or support requests
• ● Send updates about your shipment and services
• ● Process payments and invoices
• ● Ensure compliance with applicable legal obligations
• ● Improve our Website functionality and user experience
• ● Prevent fraud and secure our services

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

• ● Logistics Partners & Freight Forwarders – to facilitate cargo movement
• ● Third-Party Service Providers – for IT support, marketing, and payment processing
• ● Government and Regulatory Authorities – as required for customs clearance, taxation, or legal compliance
• ● Legal Advisors – in the event of a dispute, fraud, or compliance investigation

All third-party partners are bound by confidentiality agreements and are only authorized to use the data for the specified purpose.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, including legal, regulatory, and business obligations.

5. Security of Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no online platform can guarantee absolute security, and users are advised to use the Website with appropriate caution.

6. Your Rights

You have the right to:

• ● Access and review your personal data
• ● Request correction of inaccurate data
• ● Request deletion (subject to legal limitations)
• ● Withdraw consent to processing (where applicable)
• ● Opt-out of promotional communications

To exercise your rights, please contact us at: tuktoklive.2026@gmail.com

7. Cookies and Tracking Technologies

We may use cookies and similar tools to improve website performance and track user activity. You may disable cookies through your browser settings, but some features of the site may not function properly.

8. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the content or privacy practices of such third parties. Please review their policies before engaging with their services.

9. Children’s Privacy

Our Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

P S Cargo Services

Email:tuktoklive.2026@gmail.com

Phone:+91 95518 92018

Website:https://tuktoklive.com